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Florida Society of Certified Public Managers |
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Transforming Government by Developing Progressive and Innovative Public Managers |
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Change
Agents
Change Agents
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“A Change Agent is a person who proactively changes or improves a process, thus enhancing the quality of service offered to their customers. Change Agents have a passion and vision for process improvement, and often rely on the input from others. Change Agents need not to be a manager or supervisor, they are anyone who has a commitment to providing outstanding Customer Service and dedicated to getting the job done! They embody the idea “Be the Change”.” |
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2010 Change Agents |
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2009 Change Agents |
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